67bo Privacy Policy
At 67bo, your privacy is taken seriously. This Privacy Policy explains what personal data we collect when you use our platform, how that data is processed and stored, who it may be shared with, and what rights you have as a registered Player in Bangladesh. We are committed to handling your information with transparency, integrity, and care.
Our Core Privacy Commitments
These cards summarise 67bo's key data protection principles. They complement — but do not replace — the full legal text set out in the sections below.
67bo collects only the personal data that is strictly necessary to operate your account, verify your identity, process financial transactions, and comply with anti-money laundering obligations. We do not collect data for its own sake.
All data transmitted between your browser or device and 67bo servers is protected with 256-bit SSL/TLS encryption. Stored data is held in access-controlled environments with regular security audits. Payment details are never stored on 67bo servers directly.
67bo does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Data sharing is limited strictly to trusted service partners who require it to deliver the 67bo platform to you.
You have the right to access, correct, or request deletion of the personal data 67bo holds about you. You may also withdraw consent for optional data processing at any time by contacting our support team at [email protected].
Personal data is retained only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Account data is typically retained for a minimum of five years following account closure for AML compliance purposes.
67bo uses essential cookies to operate the platform and optional analytics cookies to improve the user experience. You can manage your cookie preferences through your browser settings. Essential cookies cannot be disabled as they are required for platform functionality.
67bo operates the online casino and sports betting platform accessible at 67bo.io. For the purposes of this Privacy Policy, "67bo", "we", "us", and "our" refer to the operator of this platform. "You", "your", and "Player" refer to any individual who accesses, registers on, or interacts with the 67bo platform.
67bo is the data controller in respect of personal data collected through the platform. This means we are responsible for determining the purposes and means by which your personal data is processed. Where we engage third-party service providers to process data on our behalf, those providers act as data processors under our instruction.
If you have any questions about how 67bo handles your personal data, or wish to exercise any of the rights described in this Policy, please contact us at [email protected]. Our data protection team is available to respond to privacy inquiries within five business days.
67bo collects personal data through various interactions you have with the platform. The categories of data we collect include:
2.1 Registration Data
When you create a 67bo account, we collect your full legal name, date of birth, residential address, email address, and mobile phone number. This information is required to establish your account and verify that you meet the minimum age requirement of 21 years.
2.2 Identity Verification (KYC) Data
To comply with anti-money laundering (AML) and fraud prevention obligations, we may request copies of government-issued identity documents such as your National Identity Card (NID), passport, or driving licence, as well as proof of residential address (for example, a recent utility bill or bank statement). Biometric data embedded in these documents (such as a facial photograph) is processed solely for verification purposes.
2.3 Financial Data
When you make a deposit or withdrawal, we collect information about the payment method used, including your mobile banking account numbers associated with bKash, Nagad, Rocket, or Upay; bank account details for Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, or Sonali Bank transactions; Visa or Mastercard card numbers (partial — we do not store full card numbers on our servers); and cryptocurrency wallet addresses for BTC or USDT transactions.
2.4 Transaction and Betting History
We maintain a complete record of all deposits, withdrawals, bonus credits, bets placed, game sessions, and winnings associated with your account. This data is used for account management, dispute resolution, bonus tracking, and AML compliance reporting.
2.5 Technical and Device Data
When you access the platform, we automatically collect certain technical data including your IP address, device type and operating system, browser type and version, referring URL, pages visited within the platform, session duration, and click-path data. This data helps us secure the platform, detect fraud, and improve the user experience.
2.6 Communications Data
If you contact our support team via live chat or email, we retain a record of those communications, including the content of messages and any documents or screenshots shared. This data is used to resolve your query and to improve our support service quality.
2.7 Promotional Preference Data
Where you have opted in to receive promotional communications, we record your marketing preferences and use them to tailor offers, bonuses, and notifications to your interests. You may update or withdraw your marketing consent at any time via your account settings or by contacting support.
67bo uses the personal data we collect for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Account creation and management | Registration data, KYC data |
| Age and identity verification (21+ enforcement) | Registration data, KYC data |
| Processing deposits and withdrawals | Financial data, transaction history |
| Fraud prevention and account security | Technical data, financial data, KYC data |
| AML compliance and regulatory reporting | Registration data, KYC data, transaction history |
| Customer support and dispute resolution | Communications data, transaction history |
| Responsible gaming monitoring | Betting history, transaction history, self-exclusion records |
| Platform analytics and improvement | Technical data (aggregated and anonymised where possible) |
| Personalised promotions (with consent) | Promotional preference data, betting history |
| Legal compliance and law enforcement requests | All relevant categories as required by law |
We do not use your personal data for automated decision-making that produces significant legal effects without human review. Where profiling is used to customise promotional offers, you may opt out at any time by contacting our support team.
67bo processes your personal data on the following legal bases:
- Contractual necessity: Processing your registration data, financial data, and transaction history is necessary to perform our contract with you — namely, to operate your account, accept bets, process payments, and pay out winnings.
- Legal obligation: We are required by applicable law to verify player identities (KYC), maintain transaction records, monitor for suspicious activity (AML), and report certain transactions to relevant authorities. Processing for these purposes is mandatory regardless of consent.
- Legitimate interests: We process technical and device data on the basis of our legitimate interest in detecting and preventing fraud, securing the platform, and improving user experience. We ensure that these interests are balanced against your privacy rights and do not override them.
- Consent: Where we send you personalised promotional communications or use optional analytics cookies, we do so only where you have given freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.
67bo does not sell your personal data. We may share your data with the following categories of trusted third parties, strictly for the purposes described in this Policy:
- Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, Mastercard, and cryptocurrency network partners receive the minimum data necessary to process your deposit or withdrawal transaction.
- KYC and identity verification providers: Specialist third-party verification services may process copies of your identity documents on our behalf to confirm age and identity. These providers operate under strict data processing agreements with 67bo.
- Game content providers: Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive a pseudonymous player identifier and bet data necessary to deliver game outcomes. They do not receive your full name, payment details, or contact information.
- IT and cloud infrastructure providers: Our hosting, database, and security infrastructure providers may process data as part of platform operations. All such providers are bound by contractual data protection obligations.
- Legal and regulatory authorities: We may disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where required to do so by law, court order, or regulatory obligation. We will notify you of such disclosure where legally permitted to do so.
- Fraud prevention networks: Where there is reasonable suspicion of fraudulent activity, we may share relevant data with industry fraud prevention partners to protect the integrity of the platform and the wider online gaming ecosystem.
All third-party data processors engaged by 67bo are required to implement appropriate technical and organisational security measures and to process personal data only in accordance with our documented instructions.
67bo uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files placed on your device when you visit the platform. They help us recognise returning users, maintain session state, prevent fraud, and analyse platform usage patterns.
Essential Cookies: These cookies are strictly necessary for the platform to function. They include session authentication tokens, CSRF protection tokens, and load-balancing cookies. Essential cookies cannot be disabled without impairing core platform functionality such as logging in, maintaining your session, or processing bets.
Analytics Cookies: With your consent, we use analytics cookies to understand how Players navigate the platform — which pages are visited most frequently, where users exit, and how long sessions last. This data is aggregated and used to improve platform design and performance. Analytics cookies do not identify you personally.
Preference Cookies: These cookies remember your platform settings such as display preferences and notification opt-ins, so you do not need to reconfigure them on each visit.
You may manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies will affect your ability to use the platform. For more information on managing cookies in your specific browser, refer to your browser's help documentation.
67bo retains personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | AML legal obligation |
| KYC identity documents | Duration of account + 5 years post-closure | AML legal obligation |
| Transaction and betting history | Duration of account + 5 years post-closure | AML legal obligation |
| Customer support communications | 3 years from date of communication | Legitimate interest / dispute resolution |
| Technical / device logs | 12 months on a rolling basis | Fraud prevention / platform security |
| Marketing preference records | Until consent withdrawn + 1 year | Consent record compliance |
| Self-exclusion records | Permanent (to prevent re-registration during exclusion) | Responsible gaming / legal obligation |
When personal data is no longer required to be retained, it is securely deleted or permanently anonymised so that it can no longer be associated with any individual.
67bo takes data security seriously and implements a comprehensive set of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
- 256-bit SSL/TLS encryption on all data transmitted between your device and 67bo servers, ensuring that login credentials, financial data, and personal information cannot be intercepted in transit;
- Encryption at rest for sensitive data fields including identity document copies, payment method details, and account credentials stored in our database;
- Access controls restricting employee access to personal data on a strict need-to-know basis, with role-based permissions and audit logging of all access events;
- Two-factor authentication (2FA) available for all Player accounts and mandatory for all administrative and support staff accounts;
- Regular penetration testing and vulnerability assessments conducted by independent security specialists to identify and remediate potential weaknesses in the platform;
- Incident response procedures to detect, contain, and notify affected users of any data breach in a timely manner.
While 67bo implements robust security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account password and for ensuring that your device is not used by unauthorised individuals. Please notify us immediately at [email protected] if you suspect any unauthorised access to your account.
As a user of the 67bo platform, you have the following rights in respect of your personal data:
- Right of Access: You have the right to request a copy of the personal data that 67bo holds about you, along with information about how it is being used. We will provide this information free of charge within a reasonable timeframe.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may update basic account information directly through your account settings; for KYC document corrections, please contact support.
- Right to Erasure: You may request that 67bo delete the personal data we hold about you, subject to certain legal limitations. Where we are required by law to retain data (for example, transaction records for AML purposes), we will inform you of the specific legal basis that prevents deletion and provide a timeline for when deletion will occur.
- Right to Restriction: You may request that 67bo restrict the processing of your personal data in certain circumstances — for example, while a dispute about data accuracy is being resolved, or where you have objected to processing and we are assessing whether legitimate grounds override your objection.
- Right to Data Portability: Where processing is based on your consent or on a contract, you have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of legitimate interests, in which case we will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
- Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
67bo does not knowingly collect personal data from individuals under the age of 21. Our registration process includes date-of-birth verification, and we conduct additional KYC checks where there is any doubt about a user's age. If we discover that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, initiate a review, and delete the associated personal data in accordance with our legal obligations.
Parents and guardians who believe that a minor may have created a 67bo account are urged to contact us immediately at [email protected] so that we can investigate and take appropriate action without delay. We take our responsibilities around underage access extremely seriously and cooperate fully with responsible gaming organisations operating in the Bangladesh market.
The 67bo platform may contain references to third-party game providers, payment partners, and sports data feeds. While 67bo takes care to work only with reputable partners, we are not responsible for the privacy practices or content of third-party services that operate independently of the 67bo platform.
This Privacy Policy applies solely to the 67bo platform at 67bo.io and does not extend to any third-party websites, applications, or services that may be referenced or accessible in connection with the platform. We encourage you to review the privacy policies of any third-party services you interact with directly, particularly those of your chosen payment provider (for example, bKash, Nagad, or Rocket), which will have their own terms governing the data they collect in connection with your transactions.
67bo reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform functionality. When material changes are made, we will notify registered Players via the email address associated with their account or through a prominent in-platform notification prior to the changes taking effect.
The "Last Updated" date at the top of this page indicates when the current version of the Policy was published. We encourage you to review this page periodically to stay informed about how 67bo protects your personal data. The version of the Policy displayed on the platform at any given time constitutes the current and binding version.
Your continued use of the 67bo platform following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any revision, you should stop using the platform and contact us to request account closure.
If you have any questions, concerns, or complaints regarding how 67bo processes your personal data, or if you wish to exercise any of your privacy rights, please contact our data protection team using the details below:
- Email: [email protected] (plain text — not a clickable link)
- Subject Line for Privacy Inquiries: "Privacy Rights Request" or "Privacy Complaint"
- Live Chat: Available 24/7 through your account dashboard
- Response Time: Within 5 business days for privacy inquiries submitted by email; within 2–5 minutes for live chat
We are committed to resolving all privacy-related inquiries fairly and promptly. If you are not satisfied with our response, you may have the right to escalate your complaint to a relevant data protection authority or consumer protection body in your jurisdiction.
This Privacy Policy was last reviewed and updated in January 2026. 67bo is dedicated to maintaining a transparent and trustworthy relationship with every Player on our platform.
Questions About Your Data?
If you have questions about this Privacy Policy or how 67bo handles your personal information, our support team is available 24/7. You can also browse our FAQ for quick answers, or log in to manage your account preferences directly.